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Job ID : 1183989 Date Updated : September 16th, 2021

Solutions Consultant

Hiring Company Index Exchange inc.
Location Tokyo - 23 Wards
Job Type Permanent Full-time
Salary Negotiable, based on experience

Work Style

Remote Work and WFH

Job Description

The Solutions Consulting team at IX is an innovative group of professionals who sit at the intersection of Sales, Account Management, Software Development and Marketing. This unique perspective creates an opportunity for the Solution Consultant to influence the entire customer lifecycle at IX. If you enjoy a fast-paced environment full of interesting challenges and opportunities to create compelling solutions in the field of digital media and advertising technology, then the IX SC team is the right fit for you. You would be working across the whole APAC region (travel is not required)

We are a global technology company that connects the largest publishers and marketers across the globe through programmatic advertising. We ensure publishers are able to secure their bottom line so they can provide content to consumers and bring news and information to society at large. Our mission is to help the open web thrive and democratize digital advertising, all while helping marketers reach the audiences that matter most to them across digital channels. For over 20 years, IX has been known as the change agents of digital advertising – innovators who help shape how our industry reacts to new challenges and shifts in the market. As a result, we’ve been able to partner with some of the most prominent players in the media industry including Hearst, Disney and Meredith Corporation among many others.

Here’s What You’ll Be Doing

  • Implement and provide technical expertise and solutions during the customer implementation lifecycle
  • As a trusted technical advisor, work closely with our Account Management teams to understand clients business challenges and objectives
  • Serve as the primary technical contact for our customers and respond to and resolve a wide range of customer inquiries from basic product questions to technical integration issues
  • Review and test customer integrations regularly and troubleshoot implementation issues and data discrepancies
  • Ensure internal and external deadlines are met
  • Become a critical participant in testing new products and features
  • Gain deep technical understanding of our products, perform competitor research and remain current in industry and technology trends

At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunities. We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. Additionally, we realize that diversity is deeper than any status or classification - diversity is the human experience. For those who show grit, passion, and humility - IX will welcome you.

Index Exchange is committed to working with and providing access and reasonable accommodations to applicants with disabilities. Please let us know if you’d like to request a reasonable accommodation.

  • Considering COVID-19, until further notice, everyone is required to Work from Home. When offices re-open, you will be required to follow the mandate of your local office.

General Requirements

Minimum Experience Level Over 3 years
Career Level Mid Career
Minimum English Level Business Level
Minimum Japanese Level Business Level
Minimum Education Level Bachelor's Degree
Visa Status Permission to work in Japan required

Required Skills

Here’s What You Have

  • Highly motivated self-starter with a persuasive and success-driven personality
  • Combination of excellent technical, product and business skills
  • High level verbal and written communication skills
  • Strong problem-solving and analytical skills
  • 3 year degree in a related field
  • Expertise in Programmatic Advertising (SSPs, DSPs, RTB, DFP, Ad Servers, Video Players etc)
  • Strong understanding of web and mobile technologies (HTTP, HTML, CSS, JavaScript, JSON, XML APIs).

Preferred Requirements

  • 3+ years of technical account management or consulting experience in a software company or Ad Tech industry
  • Ability to build and present custom solutions based on customer requirements using various web and mobile technologies
  • Experience in integrating video and programmatic technologies or a good understanding of VAST, VMAP, VPAID will be an advantage

Job Location

  • Tokyo - 23 Wards

Work Conditions

Job Type Permanent Full-time
Salary Negotiable, based on experience
Hiring Company Information

Index Exchange inc.

Solutions Consultant Job Information | Work in Japan · Jobs with International Companies · Jobs that Use English · CareerCross

Company Details

Company Type International Company

Company Description

We’re a global advertising marketplace where premium digital media companies sell their ad impressions with accountability and in real time.
Built on the pillars of neutrality, openness, and the most reliable technology, we’re the ad exchange that media companies and marketers trust.

We’re independent, with no other business interests, which is why the top companies in the advertising, marketing and tech industries choose to partner with us. Built on the pillars of neutrality, openness, and the most reliable technology, we’re the ad exchange that media companies can trust.



Maximize your inventory monetization and user experience with solutions built with publishers in mind. Leverage our fully transparent exchange technology to access premium demand, with ads individually certified to ensure the highest standard of quality.


Access premium inventory from top publishers, individually curated and certified to ensure quality and accuracy. Maximize your reach and performance in a neutral environment without competing interests or buy side fees.



An evolution of online media and technology pioneer, Casale Media, we were founded to address a market need for a fully transparent exchange.


We’re privately-held which allows us to make decisions for the long-term benefit of our clients, not the immediate demands of investors, or for short term profits.


Headquartered in New York City (Commercial Team) and Toronto (Engineering Team) with 7 regional offices, Index Exchange is comprised of more than 300 of the technology industry’s most innovative minds...


We’re an engineering company at heart. 
While we continue to invest in our technology, our commercial team evangelizes the work of our Engineering and Product teams while providing continuous support to our clients.

Index Exchangeは、主要デジタルメディア企業が広告インプレッションを、 リアルタイム、かつ透明性を保ちながら販売できるグローバルな広告マーケットプレイスです。
中立性と開放性を軸に、最も信頼性の高いテクノロジーを基盤とするIndex Exchangeは、メディア企業の信頼に値するアドエクスチェンジ企業です。

中立性と開放性を軸に、最も信頼性の高いテクノロジーを基盤とするIndex Exchangeは、メディア企業の信頼に値するアドエクスチェンジ企業です。


  • パブリッシャー


  • バイヤー



  • 革新的

オンラインメディアの真価と技術のパイオニアであるCasale Mediaから進化した当社は、透明性のある取引への市場ニーズに応えるために設立されました。

  • 自ら選んだ独立性


  • さらなる成長

ニューヨーク市(コマーシャルチーム)とトロント(エンジニアリングチーム)に本社を置き、7つの地域にオフィスを構えるIndex Exchangeは、テクノロジー業界で最も革新的なマインドを持つ500人を超える社員で構成されています。

  • 技術へのこだわり