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Job ID : 1125477 Date Updated : November 30th, 2021
Technical Support for Global Company

IT Infrastructure Technical Support / ITインフラ テクニカルサポート

Hiring Company Global IT Services Company
Location Tokyo - 23 Wards
Job Type Permanent Full-time
Salary 5 million yen ~ 7.5 million yen

Job Description

In this role, you will be responsible for supporting customers on their infrastructure-related inquiries. Must have confidence to solve inquiries individually, and of course be able to consult with team members and escalate to higher level teams when you cannot resolve issues alone. 

General Requirements

Minimum Experience Level Over 3 years
Career Level Mid Career
Minimum English Level Business Level
Minimum Japanese Level Business Level
Minimum Education Level Bachelor's Degree
Visa Status Permission to work in Japan required

Required Skills

  • Working experience as a Technical Support Engineer supporting Infrastructure-related inquiries
  • Knowledge of Networking and Servers (appropriate certifications are preferred)
  • Working experience in Linux / Unix OS
  • High-detail to the quality of customer support
  • Knowledge of TCP / IP
  • Proven experience in resolving high-volume daily support tickets

Job Location

  • Tokyo - 23 Wards

Work Conditions

Job Type Permanent Full-time
Salary 5 million yen ~ 7.5 million yen

Hiring Company Information

Company Type Large Company (more than 300 employees) - International Company
Recruiter Company Information

WilliamSelect

IT Infrastructure Technical Support / ITインフラ テクニカルサポート Job Information | Work in Japan · Jobs with International Companies · Jobs that Use English · CareerCross

Company Description

 

WilliamSELECT is a dynamic and solution-focused recruitment consultancy. With a 40-year legacy and rich networks throughout Asia, we provide a proactive and personalised service that helps to shape industries by connecting the right people with the right workplaces.

STRONG ASIAN NETWORKS
We undertake both local and regional recruitment assignments. Our geographic scope covers Hong Kong, Macau, China, Singapore, Korea, Malaysia, Indonesia, Thailand, India, Taiwan, Vietnam and Cambodia.