Job ID : 1122493 Date Updated : February 23rd, 2021
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Customer Solutions Engineer / カスタマーソリューションズエンジニア

Hiring Company 株式会社Synspective
Location Tokyo - 23 Wards, Koto-ku
Job Type Permanent Full-time
Salary Negotiable, based on experience

Job Description

We are developing an industry-specific SaaS model service that utilizes satellite data.

Combining new geospatial and terrestrial data through data science, we aim to support data-driven decision making, business growth, and risk management.

Two important coming milestones are about to come soon in 2020. First, the release of a geo-intelligence SaaS Service and second, launch our own small radar satellite.

Job description



  • Understand SAR satellites technical advantages and wide range of data-scientific solutions and develop engaging communications for stakeholders
  • Work closely with entire team members to develop a proactive strategy for accelerating our business
  • Geo-spatial solutions development, operation, and maintenance 




  • SAR衛星の技術的優位性と幅広いデータ科学的ソリューションを理解し、ステークホルダーを惹きつけるコミュニケーションをする。
  • チームメンバー全員と緊密に連携し、事業を加速させるための積極的な戦略を立案する
  • 地理空間ソリューションの開発・運用・メンテナンス

General Requirements

Minimum Experience Level Over 3 years
Career Level Mid Career
Minimum English Level Business Level
Minimum Japanese Level Business Level
Minimum Education Level Post Grad Degree (PHD/MBA etc)
Visa Status No permission to work in Japan required

Required Skills

Job requirements

Minimum qualifications:

  • High exposure to project management, with experience in PDCA cycle management
  • Possession of both oral and written project communication skill with experience of project communication across stakeholders (both internal and external department and/or company)
  • Master’s, PhD degree, further education or experience in engineering, computer science or other technical related field
  • Fluent in English and Japanese

Preferred qualifications:

  • Having extensive knowledge/expertise regarding industry verticals in one of the following sectors: physical asset management, construction, power & energy, or insurance
  • Experience in BtoB business and or sales, in particular, related to cloud service
  • Experience in GIS or remote sensing data analysis


  • PDCAサイクルマネジメントを含めたプロジェクトマネジメントの経験
  • 口頭および書面によるプロジェクトコミュニケーション能力。及びステークホルダー(社内外の部署や会社)とのプロジェクトコミュニケーション経験
  • 修士号、博士号、工学、コンピュータサイエンス、またはその他の技術関連分野での知識または経験がある方
  • ビジネスレベル以上の日本語・英語力


  • 物理的資産管理、建設、電力・エネルギー、保険のいずれかの分野で、その業界に関する幅広い知識・経験を有すること
  • BtoBビジネスや営業経験、特にクラウドサービスに関連する経験
  • GISまたはリモートセンシングデータの解析経験


Synthetic Data for Perspective on Sustainable Development

Efficient, accountable and resilient world


  • Solution services with satellite data
  • Development and operation of small SAR satellites

Time is the most important resource. We, as one team, aim to achieve the best results in the shortest time.

 1, Fairness

  • Respect each member’s lifestyle, experiences, culture and mission
  • Be honest to data
  • Appreciate counter opinions and feedback

 2, Efficiency

  • Take a control of your time and be responsible to your performance
  • Make recurring tasks automated
  • Carry out through “selection and concentration”

 3, Proactiveness

  • Proactively identify problems and act immediately
  • Never afraid to fail
  • Be candid and ask team for help whenever needed

 4, Collective Intelligence

  • Individual growth leads to team growth. Keep learning and share with the team
  • Be social and expand your network. Use external resources as necessary

Conpensation & Arrangements

  • Employment system: Full-time(Nontenured). All members are contract-based employees. The contract is renewed in every 6 months based on Management by objective to assist individual growth and team growth
  • Benefits: Commuting expense, health insurance, employees' pension insurance
  • Flexible work-hour and location
  • Others: Part-Time or second job allowed

Job Location

  • Tokyo - 23 Wards, Koto-ku
  • Hanzomon Line, Kiyosumi Shirakawa Station

Work conditions

Job Type Permanent Full-time
Salary Negotiable, based on experience
Job Division Solutions Development Department
Hiring Company Information


Customer Solutions Engineer / カスタマーソリューションズエンジニア - 1122493

Company Description

Democratizing SAR satellite data to deploy meaning insights anytime, anywhere is what drive as. At Synspective, we are developing an industry-specific SaaS platform and services to make visible what has been traditionally invisible.

Combining new geospatial and terrestrial data through applied analytics, we aim to support data-driven decision making where it most matters: on everyday business operations.

Important business and technological milestones since our inception - USD 100M funding and the launch of our first SAR satellite, to name few -  have helped us start developing a family of geo-intelligence SaaS Services. 

In our journey, we have already welcomed more than 90 talented professionals in the fields of satellite engineering and software solutions development, now we are waiting for you.