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Job ID : 1115550 Date Updated : June 13th, 2021
Fun and Energetic Office 楽しくエネルギッシュなオフィス

【新卒・第二新卒向け】 Technical Support Specialist テクニカルサポートスペシャリスト

Hiring Company HedgeSPA
Location Tokyo - 23 Wards, Minato-ku
Job Type Permanent Full-time
Salary Negotiable, based on experience

Job Description

  • Install and configure operating systems, platform solution and databases internally for staging and at customers sites. 
  • Respond to customer inquiries and assist in troubleshooting and resolving technical issues
  • Actively update, maintain and monitor all aspects of cloud or on-premise installations
  • Resolve technical issues related to interruptions 
  • Maintain an incident log detailed all required system updates, as well as the date of completion 
  • Organize and file documentation pertaining to warranties and instructional guides for all third-parties licenses.
  • Assist in creating user-friendly training and support materials pertaining to troubleshooting and usage

General Requirements

Minimum Experience Level Over 1 year
Career Level Entry Level
Minimum English Level Daily Conversation (Amount Used: English usage about 50%)
Minimum Japanese Level Fluent
Minimum Education Level Associate Degree/Diploma
Visa Status Permission to work in Japan required

Required Skills

  • Minimum diploma or higher degree in Computer, Engineering, or technical courses.
  • Knowledge in financial products and risk analytics.
  • Knowledge in Javascript, Java, C++ and/or MySQL.
  • Knowledge in web application is advantageous.

Job Location

  • Tokyo - 23 Wards, Minato-ku

Work Conditions

Job Type Permanent Full-time
Salary Negotiable, based on experience
Salary Bonuses Bonuses paid on top of indicated salary.
Salary Commission Commission paid on top of indicated salary.
Hiring Company Information

HedgeSPA Pte. Ltd.

【新卒・第二新卒向け】 Technical Support Specialist テクニカルサポートスペシャリスト Job Information | Work in Japan · Jobs with International Companies · Jobs that Use English · CareerCross

Company Details

Company Type Small/Medium Company (300 employees or less) - International Company

Company Description

HedgeSPAシンがポールは2011年、お客様に最先端の投資のソリューションを手頃な価格で提供しようという信念の下、設立されました。現在多数のシンガポールの国営機構からサポートをもらい、業界の専門家たちで受賞した投資分析手法を使用し、HedgeSPAは一流の最新式の投資の提供者として世界で拡大しています。われわれにとって日本は最も大切なマーケットであり、日本のお客様へのサービス向上に日々努めてしております。

HedgeSPAはヘッジファンド、ファンド・オブ・ファンズ、ファミリーオフィス、資産管理と機関資産管理などの分野のバイサイドの投資マネジャーのため、革新的なクラウドベースなどの投資分析手法を提供しております。特に、HedgeSPAの強みであるこれらのマネジャーに最先端のポートフォリオとトレーディングの分析にの直接アクセスをさし上げます。これは世界最大の資産運用会社しかできませんでした。今後ともより一層のご支援とご指導を賜りますようお願い申し上げます。

HedgeSPA
会長 バーナード•リー博士

HedgeSPA
Passion to Help Professional Investors Outperform

WHAT WE DO
We harness the power of Artificial Intelligence, Big Data and Cloud Computing to achieve Investment Outperformance!

We offer Sophisticated Predictive Analytics to Hedge Funds and Institutions, thus our acronym HedgeSPA.

Our core investment platform, powered by Artificial Intelligence, Big Data and Cloud Computing, has been recognized by industry experts around the world as a powerful and proven tool for institutional investors.