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Job ID : 1115550 Date Updated : October 10th, 2021
Fun and Energetic Office 楽しくエネルギッシュなオフィス

【新卒・第二新卒向け】 Technical Support Specialist テクニカルサポートスペシャリスト

Hiring Company HedgeSPA
Location Tokyo - 23 Wards, Minato-ku
Job Type Permanent Full-time
Salary Negotiable, based on experience

Job Description

  • Install and configure operating systems, platform solution and databases internally for staging and at customers sites. 
  • Respond to customer inquiries and assist in troubleshooting and resolving technical issues
  • Actively update, maintain and monitor all aspects of cloud or on-premise installations
  • Resolve technical issues related to interruptions 
  • Maintain an incident log detailed all required system updates, as well as the date of completion 
  • Organize and file documentation pertaining to warranties and instructional guides for all third-parties licenses.
  • Assist in creating user-friendly training and support materials pertaining to troubleshooting and usage

General Requirements

Minimum Experience Level Over 1 year
Career Level Entry Level
Minimum English Level Daily Conversation (Amount Used: English usage about 50%)
Minimum Japanese Level Fluent
Minimum Education Level Associate Degree/Diploma
Visa Status Permission to work in Japan required

Required Skills

  • Minimum diploma or higher degree in Computer, Engineering, or technical courses.
  • Knowledge in financial products and risk analytics.
  • Knowledge in Javascript, Java, C++ and/or MySQL.
  • Knowledge in web application is advantageous.

Job Location

  • Tokyo - 23 Wards, Minato-ku

Work Conditions

Job Type Permanent Full-time
Salary Negotiable, based on experience
Salary Bonuses Bonuses paid on top of indicated salary.
Salary Commission Commission paid on top of indicated salary.
Hiring Company Information

HedgeSPA Pte. Ltd.

【新卒・第二新卒向け】 Technical Support Specialist テクニカルサポートスペシャリスト Job Information | Work in Japan · Jobs with International Companies · Jobs that Use English · CareerCross

Company Details

Company Type Small/Medium Company (300 employees or less) - International Company

Company Description



会長 バーナード•リー博士

Passion to Help Professional Investors Outperform

We harness the power of Artificial Intelligence, Big Data and Cloud Computing to achieve Investment Outperformance!

We offer Sophisticated Predictive Analytics to Hedge Funds and Institutions, thus our acronym HedgeSPA.

Our core investment platform, powered by Artificial Intelligence, Big Data and Cloud Computing, has been recognized by industry experts around the world as a powerful and proven tool for institutional investors.