Job ID : 1077706 Date Updated : May 5th, 2021

Functional Support Analyst / Lead (Bilingual)

Location Tokyo - 23 Wards
Job Type Contract
Salary 8 million yen ~ 16 million yen

Job Description

Role: Functional Support Analyst / Lead (Bilingual) 

Experience: 4+ Yrs

Work Location: Tokyo, Japan

Bilingual proficiency (Japanese & English): This is mandatory. Candidate should know English and Japanese both. Japanese natives required for this role. Expats staying in Japan holding valid work visa for Japan and JLPT N1 certificate can apply too.

Job Description: 

Skills: SAP SD

Language: English and Japanese speaking is a must. Candidate should have 4+ years of experience.

  • Has worked for 2 years in an SAP support environment
  • Hands-on work experience with SAP SD module. A basic understanding of FICO / MM functions is desirable
  • Able to understand how SAP ABAP works at a basic level
  • Able to understand issues articulated by Business and correlate them with SAP
  • Able to communicate SAP issues to the offshore team
  • Able to negotiate with customer ITBA, IT Management for prioritization of issues
  • Knowledge of working in tools like ServiceNow
  • Able to escalate within customer organization if this hampers LTI deliverables
  • Able to maintain Meeting Minutes, Lead Weekly Status reviews with the customer
  • Working knowledge of O365 apps and tools
  • Knowledge of ITIL processes
  • Track all topics to closure



General Requirements

Minimum Experience Level Over 3 years
Career Level Mid Career
Minimum English Level Daily Conversation
Minimum Japanese Level Fluent
Minimum Education Level Bachelor's Degree
Visa Status Permission to work in Japan required

Job Location

  • Tokyo - 23 Wards

Work conditions

Job Type Contract
Salary 8 million yen ~ 16 million yen
Recruiter Company Information

4M Career KK

Functional Support Analyst / Lead (Bilingual) - 1077706

Company Description

The 4M Career helps individuals to further their careers and fulfil their professional aspirations.

Our recruiting experts use their local knowledge and global networks to power organisations of all sizes in the public, private and third sectors.

We Provide tailored career advice and training, our unrivalled knowledge of jobs are just a few of the reasons that 4M Career is the first choice for candidates who wish to enhance their careers in Japan.