Job ID : 1074654 Date Updated : October 12th, 2020
Contract employee/ Permanent

HelpDesk Operator ( ヘルプデスクオペレータ)

Location Fukuoka Prefecture, Fukuoka-shi Chuo-ku
Job Type Permanent Full-time
Salary Negotiable, based on experience

Job Description

This role is to resolve various inquiries on the phone for everyday use, defect, damage or breakage of devices (laptop PCs, tablet terminals, cellular phones, etc.) and application usage according to the issues users have.Who can solves more than 80% inquiries, beyond what general first level operators would do.

Employment Type
Contract employee (long-term, with renewal/ permanent conversion possibility) or Permanent

 Necessary skills and Experiences

  • Experience of IT Help Desk or Customer Support Center Staff
  • IT literacy capable of instructing people
  • Nice to have English Language Skill

General Requirements

Minimum Experience Level Over 3 years
Career Level Mid Career
Minimum English Level None
Minimum Japanese Level Native
Minimum Education Level Associate Degree/Diploma
Visa Status Permission to work in Japan required

Job Location

  • Fukuoka Prefecture, Fukuoka-shi Chuo-ku
  • Fukuhoku-yutaka Line Station

Work conditions

Job Type Permanent Full-time
Salary Negotiable, based on experience
Recruiter Company Information

NEXUS Corporation

HelpDesk Operator ( ヘルプデスクオペレータ) - 1074654

Company Description

2008年の会社設立以来、「顧客の喜び」を目標とし、最も大事なビジネスの側面である、“顧客”に焦点を当てることが当社の強みとなっております。

ネックサスは銀行、金融サービス、保険、製造、自動車、ヘルスケア・ライフサイエンスなど数業界向けに幅広いコンサルティングサービスを提供させて頂いております。 また、顧客ビジネスが成長して頂けるために、事業展開や将来のプロジェクト管理の為に役立つツールや専門知識を豊富に持っております。顧客とのパートナーシップに関しましては、 魅力的なビジネス戦略の開発、高品質で拡張性の高いソリューションの設計、そして、豊かなブランドエクスペリエンスを構築して頂く為に築いております。

Founded in 2008 with a single aim of “customer delight”, we pride ourselves in our ability to focus on the single most important aspect of business – the Customer.

Nexus Corporation offers a wide range of consulting services for several industries - Banking, Financial Services, Insurance, Manufacturing, Automotive and Healthcare/Life Sciences. We’ve got the necessary tools and expertise to help you grow your business, to help you manage your expansion, or your next project. We partner with our clients to develop engaging business strategies, design high quality and scalable solutions, and build rich brand experiences.