Job ID : 1063956 Date Updated : November 23rd, 2020

Technical Training Instructor

Hiring Company Ciena Communications Japan, Ltd.
Location Tokyo - 23 Wards, Chiyoda-ku
Job Type Permanent Full-time
Salary Negotiable, based on experience

Job Description

What will you do at Ciena?

Learning Instructional Delivery of training content to customers, partners, and employees to drive adoption and usage of Ciena solutions. Combine a passion for teaching, with enthusiasm for technology, to drive learning and establish positive customer relationships.

Responsible for traditional classroom methods as well as deliver new ways of learning through a variety of media including Virtual and Online Instruction. To have a good understanding of Optical transport (DWDM) and Packet layer 2 networks and their operations. Layer 3 knowledge would be an asset.


  • Work directly with sales teams to help define training requirements for customer and Ciena employees
  • Deliver Ciena Product and Solutions training to customer and Ciena employees
  • Assist in the installation, maintenance, and troubleshooting of CIENA training systems
  • Travel to customer locations as required to deliver targeted instructional programs
  • Support the Global account/sales engineering community with pre-sales and post-sales activities that may include market readiness (new product introduction) support, technical consultation, solution evaluation and architecture design, and other engineering network design consulting.
  • Embrace the ‘feedback loop’ by engaging with various engineering teams to transform concepts, requirements and telemetry into new training concepts.
  • Be passionate about learning and adopting new technologies that will ease your day-to-day job.
  • Keep abreast of Training requirements necessary to meet customer training needs
  • Significant travel required to customer locations to deliver instructional programs

Success will evidence itself in the following ways:

  • Understanding of Ciena product and technologies in both the Packet and Optical arenas
  • Knowledge and hands on experience implementing end to end solutions in a client environment with a background in in both the Packet and Optical arenas
  • High level of customer first mind set, flexibility, creativity, and dependability
  • Ability to adapt/respond in a dynamic, fast-paced, customer-focused network environment characterized by rapid change, minimal lead times, and multiple competing priorities.

General Requirements

Minimum Experience Level Over 6 years
Career Level Mid Career
Minimum English Level Fluent
Minimum Japanese Level Native
Minimum Education Level Bachelor's Degree
Visa Status Permission to work in Japan required

Required Skills


  • Technical knowledge in instructional delivery and adult learning to bring next generation training solutions to market. 
  • Be passionate about learning and adopting new technologies
  • Self motivated, independent with strong self confidence
  • Excellent presentation / communication skills a must
  • Strong technical background and demonstrated ability to teach highly technical topics to a diverse audience effectively both in-person and online with experience in the deployment, Maintenance and troubleshooting of packet optical networks
  • Experience working in a multi-cultural environment
  • Ability to collaborate and interact with cross-functional organizations both within Ciena, our customers and with our partners in the face of significant challenge or ambiguity
  • Remain current on one’s learning of Ciena products and services
  • Detail-oriented and organized with excellent analytic and problem-solving abilities
  • Ability to demonstrate knowledge in a technology or solution area such as

  • Optical Transport Network (OTN), SONET/SDH, PON/FTTH, photonic layer,
  • Packet Layer 2 - Good understanding of MEF based Carrier Ethernet Services.
    • Hands-on experience and working knowledge of provisioning of packet networking related technologies (IP/MPLS, MPLS-TE, MPLS-TP, PBB, G.8032 QinQ, 1588V2 , Synch E services, TDM Pseudowires etc. )
  • Layer 3 knowledge both standards-based theory and configuration\provisioning (OSPF, BGP, ISIS, MPLS based IP VPN’s). 
  • Hands-on experience engineering, testing or deploying networks on Carrier Ethernet or IP based platforms with one or more of the following; Ciena, Alcatel-Lucent, Cisco, Juniper, Huawei, Adva.

Job Location

  • Tokyo - 23 Wards, Chiyoda-ku
  • Tozai Line, Takebashi Station

Work conditions

Job Type Permanent Full-time
Salary Negotiable, based on experience
Salary Bonuses Bonuses paid on top of indicated salary.
Hiring Company Information

Ciena Communications Japan, Ltd.

Technical Training Instructor - 1063956

Company Details

Company Type Large Company (more than 300 employees) - International Company
Non-Japanese Ratio (Almost) All Japanese

Company Description

About Ciena
Ciena is a network specialist focused on expanding the potential of your network and reducing its cost of ownership.
Ciena's systems, software, and services focus on discovering and resolving network problems to maximize the applications that propel businesses of carriers, cable operators, government agencies or businesses. doing.

About Japan Ciena Communications
Ciena Communications of Japan was established as a local subsidiary of Ciena Corporation in the United States in Japan.
Ciena Corporation is a network specialist who seeks to improve the potential capabilities of your network while reducing TCO. Ciena's systems, software and services provide solutions that help operators, cable operators, government agencies and enterprise users optimize new applications to do their jobs by solving certain network bottlenecks and problems. doing.