Job ID : 1047688 Date Updated : October 30th, 2020
Fun and Energetic Office 楽しくエネルギッシュなオフィス

【新卒・第二新卒向け】 Customer Support Specialist カスタマーサポートスペシャリスト

Hiring Company HedgeSPA
Location Tokyo - 23 Wards, Minato-ku
Job Type Permanent Full-time
Salary Negotiable, based on experience

Job Description

  • Liaise with internal and external customers to understand the customer requirements.
  • Log any customer feedback into Mantis system.
  • Coordinate with developers to solve any issues faced by the customers.
  • Work on a suite of sophisticated java web applications.
  • Be highly motivated, proactive and able to deliver within limited supervision and direction.

General Requirements

Minimum Experience Level Over 1 year
Career Level Entry Level
Minimum English Level Daily Conversation (Amount Used: English usage about 50%)
Minimum Japanese Level Fluent
Minimum Education Level Associate Degree/Diploma
Visa Status Permission to work in Japan required

Required Skills

  • Minimum diploma or higher degree in Computer, Engineering, or technical courses.
  • Knowledge in financial products and risk analytics.
  • Knowledge in Javascript, Java, C++ and/or MySQL.
  • Knowledge in web application is advantageous.

Job Location

  • Tokyo - 23 Wards, Minato-ku

Work conditions

Job Type Permanent Full-time
Salary Negotiable, based on experience
Salary Bonuses Bonuses paid on top of indicated salary.
Salary Commission Commission paid on top of indicated salary.
Hiring Company Information

HedgeSPA Pte. Ltd.

【新卒・第二新卒向け】 Customer Support Specialist カスタマーサポートスペシャリスト - 1047688

Company Details

Company Type Small/Medium Company (300 employees or less) - International Company

Company Description



会長 バーナード•リー博士

Passion to Help Professional Investors Outperform

We harness the power of Artificial Intelligence, Big Data and Cloud Computing to achieve Investment Outperformance!

We offer Sophisticated Predictive Analytics to Hedge Funds and Institutions, thus our acronym HedgeSPA.

Our core investment platform, powered by Artificial Intelligence, Big Data and Cloud Computing, has been recognized by industry experts around the world as a powerful and proven tool for institutional investors.