StarTech.com is looking for talented, tech-savvy, and customer-focused individuals to join our team of IT Product Support Specialists. If you’re passionate about helping others and have analytical and troubleshooting skills, we want to hear from you!
The IT Product Support Team at StarTech.com provides both technical and pre-sales support to domestic and international StarTech.com partners and individual end users. Our IT Product Support Specialists work cross-functionally with other teams such as Sales, Marketing and Product, gaining not only a broad view of our organization, but contributing to the overall success and continuous growth of a rapidly scaling, global organization.We’re looking for candidates who can support customers in both fluent English and Japanese. This will be a work-from-home position located in Tokyo.