担当製品： Java Enterprise System Products（Identity Manager） 具体的には、 恒久的問題解決にむけた開発、分析、エスカレーション 現場チームやサポート担当者に対してテクニカルリソースとしてサポート 顧客、エンジニアとの情報、知識共有 既存製品だけでなく新製品に関するサポート等 ※入社１年目は海外で技術研修を受けていただく予定です。 The successful candidate will be working as part of the TSC Software group to: * Provide responsive technical assistance to customer requests for support and take responsibility for the analysis and resolution of complex issues including identifying problems in the code or deployment as well as customer satisfaction. * Setup systems in Sun’s labs to emulate customer problems and trouble shoot them, giving customer instructions on how to resolve the problem, or identifying a software defect and escalating to Sun’s engineering department to fix. Where possible identifying the failing code. * Use Call Management tools to update all involved parties of activities, facilitate and collaborate with other team members in remote locations to resolve customer issues, escalating to engineering and management where appropriate. * Act as customer’s contact person and communicate effectively with customers on any issues questions/concerns. * Act as a liaison with higher levels of technical support. * Effectively manage, against reviewed priorities, personal list of outstanding customer queries. * Participate in new products technical support and delivery reviews. * Become a product specialist on Sun’s Identity Manager and/or designated products within the team. * Promote best practices though the good use of process and demonstration of integrity and professionalism. * Keep abreast of all relevant technical and product development specific to specialist areas. * Review and comment on viability of product introduction and support plans. In this support role you will interact with a variety of technical and functional personnel both in-house and with customers. * Must be prepared to travel internationally to attend training especially in the first 12 months of the job. * Lead and complete projects as directed. * Set and drive technical direction given ambiguous goals. * Take ownership of Sun’s high visibility issues and drive them to resolution.

ITエンジニアやバイリンガル・エリートの派遣コンサルタント職 ITエンジニア、バイリンガル・エリートを企業に派遣する仕事です。弊社の取引先企業は、優良日系企業、IT企業、ベンチャー企業、外資系企業など数百社となります。英語が活かせる仕事です。 主な業務内容： 新規企業開拓 人材開拓および事前面接 企業と人材のマッチング 企業との面接設定 受注、検収、請求手続き 売上管理

The Production Management Global Market IT team is staffed with talented, experienced and effective IT professionals to achieve the onward development of this (& other) platforms. This role is required to assist the support function of the production management team for the Equities business area. The main purpose of the role is to ensure and maintain business application stability as ell as action client/user requests/problems and will require trade floor support.

◆ SAPコンサルタントポジションです。まずは派遣として勤務していただき、パフォーマンスによっては正社員への採用もあります 期間：　　即～　12月末（延長の可能性あり） 勤務地：　東京都内

具体的な作業内容としては、大手企業向けにIBMメインフレームと周辺システムのインターフェース連携要件定義や開発を行います。IMSのインターフェース連携やオープン系システムとの連携が必要となります。

　【仕事内容】 　◆ ネット業界の課金インフラシステムの企画・設計・開発 を行うポジションです 　◆ 来年上場を予定している優良ベンチャー企業の求人です

Major Responsibilities: * Lead internal and external (EDs/SI/ISV) resources in managing assigned major accounts for Sun. * Remain focused in achievement of sales strategies and targets through targeting key clients, identifying key decision makers and leverage opportunities to promote and sell Sun’s products and services. * Effectively build and optimize long term, sustainable and profitable relationships with clients that fully maximize Sun’s business and product base. * Drive revenue generation through Sun and deliver significant value to clients through undertaking research and gaining indepth understanding of client needs. * Prepare and coordinate account management plans and strategy using the TAS methodology. * Monitor and stay aware of competitive activity in assigned account and develop and implement competitive initiatives. * Keep abreast of latest Sun product technology, its competitive advantages and the IT industry in general in order to make informed decisions and solutions for clients. * Undertake formal presentations to clients as required and build awareness of products and how Sun products can meet client requirements, utilizing relevant Sun resources such as from Practices as required. * Provide informed input to proposals and tender submissions as required in a professional and timely manner. * Liaise with customers to ensure their ongoing satisfaction with Sun products and services. * Attend weekly forecast meetings and update sales funnels thru CRM system diligently. * Achieve quarterly and annual revenue target in assigned territory. External/Internal Interface: * Proven ability to interface and co-ordinate work with internal departments and external customers, channel partners such as EDs,CDPs,VAR’s and ISV’s at all levels. Job involves contact both internal and external to the company requiring resource fulness, tact and excellent product knowledge, industry perspective and understanding of customer’s needs.

This role is responsible to drives the General Territory unnamed market (SME/White Space) for Sun - primarily via our volume strategy. He/She will also be responsible for the CDP partners and its resellers for Sun. Responsibilities: Sales Develop and execute business plan to drive the GT unnamed market using CDP/Resellers Together with the CDP, recruit relevant resellers for Sun. Resellers are either practice focused or industry focused. Engage the various practices and industry sales resources to drive the General Territory unnamed space. Operations Resource, and ensure competency and adherence of the CDP/Resellers to the SPA CDP Guide Manage the sell-in sales for Sun Manage the sell-thru sales for Sun Manage the sell-thru report Manage the sell-out report - where the final destination is. Manage the inventory and restocking levels within the CDP Conduct operations reviews with the partners

主な役割と責任 *営業チームとアシスタントのマネージメント。 営業担当範囲と特別ボーナスゴール（IB）の設定。ゴールに対する部員の営業成果管理。 IB支払いの適正確認を経理部門と行う。 営業成果と顧客満足度の管理のため、売上数字の追跡と再立案。 *日本における営業戦略（直接的・間接的）の開発、修正、及び維持。 営業向けトレーニングの立案。 *営業部とサン・マイクロシステムズの目的達成を助けるためのシステム、営業ツール及び手順の立案と維持。 *営業担当範囲の変更承認とコミッションスプリット問題の解決。請求書とコミッションエントリーの承認。 *基準外値引きの承認。営業担当同行サポート。サポートサービスマネージメントとの案件承認と交渉。 *他国籍のグローバル担当者との提案、交渉。 *アジアパシフィック（ＡＰＡＣ）本部営業マネージメントとの緊密な連絡の維持と確立。 適用できるAPAC営業戦略計画の実施。 *システム、ツール、セールスクラブ等を含む全営業関連事項をAPACと連携して行う。 *重要顧客とのコンタクトを密接に行い、サービス関係、親善を最大限に維持する。 *全てのサービスを販売出来るように効率のよい営業ルートを確保する。 インダストリー営業とパートナー営業マネージメントと、販売可能地域の調整と協力を確実にする。 *インダストリー営業とパートナー営業との連帯業務における、個別に出来ない営業ルートへの組織、人員の適正配置。 *営業業務並びにテレセールスの組織、人員の適正配置。 *サービスセールス戦略と他部署との相互作用に関する決定と推薦。 売上げ計画達成に著しく影響する案件の決定。

主要責務 * x86サーバーの拡販ビジネスをリードし、目標売上、販売台数の達成。 * 既存および新規のパートナーとともにビジネス拡販チャネル戦略を策定し、実行。 * パイプラインを掘り起こし、積極的にマーケットシェアを拡大するべく新規ビジネスの開拓。 * 既存パートナーとのビジネスを拡張するとともに、OEM, ISV and SIerといった新規パートナーの採用。 * 全てのビジネス拡販活動におけるパフォーマンス、統制および卓越性を追求。 評価指標: *売上、販売台数の達成率 *マーケットシェア拡大値の達成率 *顧客満足度 レポート先 : 日本のx86 Volume Business lead 業務遂行に必要とされるスキル : *SUNのチャネルモデル／戦略の知識 *関係部署およびマネジメント陣を影響力を及ぼし、信頼関係を築ける能力 *バーチャルチームを動かし、クロスファンクション環境で効果的に責任を果たす能力 *営業活動におけるリーダーシップ *正確でタイムリーなビジネス進捗管理記録・管理能力 *目標達成のための実行力 業務に必要とされる知識: *ビジネス拡販における業界知識 *ビジネスと財務状況の原則の理解 求められる行動 : *SUNのCore Value（勇気、誠実さ、革新、協働、早さ）の実行 Key responsibilities * Sales segment lead of x86 volume business, revenue, margin, unit and market share targets for Japan including leading of direct sales volume priorities and targets. * Co-defining and executing Japan Volume Channel strategy with existing and new partners * Stimulating the business pipeline and drive new partner engagements to further the development of Sun’s business in new partner and end user accounts and aggressively grow market share. * Drive new Partner recruitment, including OEM, ISV and SIer and management together with expansion of existing partner relationships into volume space. * Drive performance, discipline and excellence in all aspects volume sales activity with particular focus on the Partner Sales organization. * Drive performance, discipline and excellence in all aspects volume sales activity with particular focus on the Industry Sales organization. Key Measurements : how do we measure success? What are the metrics? *Predictability of forecast *Achievement of Volume Revenue, Margin and Unit commits by route to market including growth targets *Achievement of Volume Market share growth target. *Partner RSI Reports to : x86 Volume Business lead, Japan