Information on Jobs in Japan for bilingual Japanese and English speakers, plus an invaluable resource for foreigners Living and Working in Japan. http://www.careercross.com/en/911599.xml Mon, 08 Sep 2008 10:00:04 +0900 CareerCross ● 社内から電話にて既存顧客へソフトウェア製品販売。 ● 新規法人顧客の獲得のためのアポ取り。 ◎ お給与は基本給450万～600万円、プラス、凡その目安として基本給に対してセールスコミッションが1/3程度付きますので600万～800万円程度を期待できます。 http://www.careercross.com/en/00100566.html Fri, 05 Sep 2008 23:24:00 +0900 仕事内容///////////// 製品(化粧品、医薬部外品、栄養補助食品、一般食品、洗剤、電気用品等)の法的適合性を規格、処方、ラベル表示等の面から確保する。 会社概要/////////// ホームケアなどの家庭用品の輸入および販売。※一部の製品は日本で開発・委託製造。外資系。 　　　　 http://www.careercross.com/en/0091330.html Thu, 04 Sep 2008 14:43:00 +0900 - The Customer Success Index consultant’s primary responsibility is to lead and/or assist the Customer Service Managers and Directors position and deliver the Customer Success Index (CSI) to Oracle’s most important customers - The CSI Consultant will lead and/or assist with the execution of the CSI assessment, associated workshops, as a team member with Customer Service Managers (CSM) across customers, geographies, industries and products - The CSI Consultant is required to work with the assigned CSM to conduct senior level presentations, either to position the CSI, conduct the CSI or complete planned business and IT customer analysis and collaborate with the CSM to present the results of a CSI. - Strong business and IT acumen and leadership are required to facilitate the continuous improvement framework with customers and colleagues - The CSI Consultant will provide mentoring to Customer Service Managers to ensure CSM’s are prepared to drive the action plan and customer success against the recommendations from the CSI - The Customer Success Index consultant is a member of the Global Customer Strategy Team responsible for the development and application of the CSI and its best practices necessary to drive successful customer engagements - The CSI consultant is a key resource in the development of intellectual property, tools, and deliverables, plus delivery of training and coaching on Oracle best practices, to support the GCM strategy http://www.careercross.com/en/00106703.html Thu, 04 Sep 2008 11:18:00 +0900 仕事内容　4444444444444444444444444444444444444444444 コールセンターでの電話・e-mailによる応対、運営サポート ・当社に登録しているディストリビューター・買うだけクラブメンバーからの問合せ・相談・苦情等の解決 FAQ等に基づく定型的な応対業務ではありません。弊社カスタマーケアセンターに電話、メール、FAXで寄せられるお問合せ・お申し出等のうち、専門的な知識に基づく回答や状況に応じた判断が必要な案件に対処します。 また、1次対応をするスタッフに対してのサポート、育成及び会社製品・サービスの改善、業務効果化提案なども業務も行っていただきます。 会社概要　4444444444444444444444444444444444444444444 ホームケアなどの家庭用品の輸入および販売。 ※一部の製品は日本で開発・委託製造。 外資系。 http://www.careercross.com/en/0074792.html Tue, 02 Sep 2008 19:51:00 +0900 We are looking for a highly motivated and results-oriented individual to join our Real Time Exchanges team in Tokyo. The successful candidate will be responsible for the management of all facets of the Exchanges Department including analyzing and fulfilling our client’s real time exchange entitlement needs, administration of end user agreements and liaising with exchanges for billing and reporting. Our team works closely with many different business areas within Bloomberg including Sales, Analytics, Global Data and R&D. http://www.careercross.com/en/00106357.html Tue, 02 Sep 2008 10:16:00 +0900 マーケティング・営業（販売）・顧客サービスといった企業と顧客との接点において、革新的な価値提供を行うために、戦略・業務モデルの策定から変革の実現までをトータルに支援します。 ・マーケティング・トランスフォーメーション（Marketing Transformation） 　顧客戦略、営業戦略、顧客データ分析、ブランドマネジメントなど ・セールス・トランスフォーメーション（Sales Transformation） 　営業プロセス改革、SFA上流、営業フォースのモチベーション、スキル改革、チャネル改革など ・サービス・トランスフォーメーション（Service Transformation） 　顧客サービス全般に関わる改革（コンタクトセンター関連など） ・ソリューション・アーキテクティング（Solution Architecting） 　CRM関連のITソリューションにおける、利点/欠点、顧客ニーズへの適合プランニング http://www.careercross.com/en/0091149.html Wed, 27 Aug 2008 12:45:00 +0900 1. 現地運営マネージャー(LOM)は、会社が提供する査証関連情報業務における顧客ケアおよびサービス面の管理責任 2. LOMは、当該サービスを提供するコールセンターと在日米国公館との間での第一連絡先となる。在日米国公館には当該サービスを受ける大使館および関連した領事館 3. 大使館員または領事館員と密接に連絡を取り、査証サービスが彼らのニーズを満たすこと 4. 一般に査証関連情報を提供しているコールセンターと適切に連絡 5. コールセンターから報告された申請者の問題を解決 6. 大使館または領事館における査証面接用区域への入場を補佐する人員の監督 7. 必要に応じて、文言を現地の言語に正しい文法を用いて翻訳 http://www.careercross.com/en/0095930.html Fri, 22 Aug 2008 18:00:00 +0900 Position type: Full-time staff Report to: Manager of Facilities and General Affairs Work hours: 9 am to 5:30 pm, Monday to Friday Salary & benefits: Commensurate with experience. Eleven days paid vacation in the first year, increasing to 20 days after 6 years of employment, plus 5 paid “personal days” each year. In addition, approximately 2 weeks university-wide break over Christmas/New Year. Japanese social insurance and pension, commuting allowance, and tuition benefits for Temple University, Japan Campus (TUJ) programs. Primary responsibilities  Maintain university facilities other than IT related items in line with the semester/class schedule  Update asset management lists and facility plans  Negotiate with venders for equipment leases and purchasing  Maintain work environment in an efficient and ascetic manner  Maintain telephone/fax system as required  Take care of mail delivery between campuses http://www.careercross.com/en/00103899.html Fri, 22 Aug 2008 10:54:00 +0900 ●お客様相談室のオペレーションおよびマネジメント全般 ●店舗や商品、購入方法、クレームなど電話によるお客様のお問い合わせに関する対応全般 http://www.careercross.com/en/00102796.html Tue, 19 Aug 2008 12:08:00 +0900 Responsibilities: Customer: · Liaising with Distributors and Direct accounts on a daily basis for a variety of customer related activities, including: customer enquiries; order processing; reports; and quotations, whilst delivering outstanding customer support at all times. · Pro-actively manage re-sale and inventory, issuing reports and monitor forecast data, and follow up internal stakeholders, as appropriate. · Manage individual distributor or rep area on Company Support. · Ensure the timely placing of orders to meet Company lead times and where appropriate ensure distributor stock levels meet the Company requirements. Cross Departmental: · Working with Logistics and Planning teams on product availability and shipping issues together with Commercial Office for demand management issues. · Liaise with Marketing with regard to new product introduction, sampling and development products. · Working with Finance on credit control account management; credit notes, pricing checks, setting up accounts, credit reports and credit balance management. · Co-ordinating RMAs, Q.A issues, customer audits and technical support. Sales & Commercial: · Supporting Regional Sales Managers with regard to customer activity reports, billings/bookings reports, commission requests, etc. · Manage Company Support end customer web registration requests, sales leads and customer queries. · Ensuring high quality back up support to the team in their absence. · Manage standalone customer and commercial related projects, as required. http://www.careercross.com/en/0037980.html Tue, 05 Aug 2008 10:14:00 +0900