Information on Jobs in Japan for bilingual Japanese and English speakers, plus an invaluable resource for foreigners Living and Working in Japan. http://www.careercross.com/en/9048444.xml Sun, 07 Sep 2008 04:20:06 +0900 CareerCross Director, CRM Department Overview The mission of the Consumer Relationship Marketing team is to grow loyalty and share of wallet with the most strategic customer segments both by creating and managing cross-company CRM programs and by providing strategic, analytic and operational support to various Business Units’ CRM and marketing efforts. The department‘s primary focus is launching and managing the new Rewards Credit Card in Japan as both a profitable new line of business and a CRM program. Description The Director of CRM and Rewards Credit Card - Japan is responsible for developing and implementing marketing plans to acquire new CRM program members and to maintain their ongoing profitable engagement with businesses in Japan. Though the primary focus currently is Rewards Credit Card program, scope will ultimately include ongoing management of CRM initiatives of new programs developed in collaboration with Online and Brand Management and CRM in HQ Responsibilities Business Planning and Leadership o Directly lead team of 4-6 to launch new co-branded credit card in Japan o Develop and lead implementation of all launch plans o Negotiate with key LOBs and outside partners for access to customer touchpoints for acquisition marketing, special benefits for card members and customer servicing support to ensure optimal cardmember experience New Program Member Acquisitions o Develop and implement annual program member acquisition marketing plans, including communication and creative strategies. Ensure target CPA and account figures are being met and develop mitigation plans as needed throughout the year o Plan, secure support for and execute (creative, distribution, premiums management) over marketing tactics across more than 10 different business units including: — Online advertising across all company branded sites — Onsite acquisition activities including face-to-face selling — Print and direct mail marketing o Guide bank in managing its marketing budget including direct mail, event marketing, TV advertising and DRTV including: — Establishing test/control strategies — Overseeing creative development — Ensuring seamless execution — Measuring results and recommending refinements o Manage tracking and reporting system to track costs and measure results at the tactic level (led development of system) o Manage creative development process including setting creative strategy, establishing creative agency relationships and securing approvals from other business units, third party partners, , Brand Management, Legal and the bank’s Legal and Audit (led development of formal process) o Develop and implement PR plans to raise awareness of Rewards Credit Card among core target (moms with kids and fans), media and media influencers. Work collaboratively across Corporate PR, business unit PR groups, Chase’s internal PR group and Chase’s PR agency Existing Program Member Marketing o Develop and implement marketing initiatives to maximize portfolio profitability — Collaborate with LOBs and bank to identify and implement brand-appropriate marketing initiatives to increase card activation, usage, and balance building including triggered CRM initiatives — Collaborate with LOBs and the bank to identify potential indicators of attrition and implement marketing initiatives to prevent attrition/inactivity — In case of Rewards credit card, guide bank in identifying cross-sell financial product opportunities that are brand appropriate o Collaborate with LOBs on evaluating program benefits and refining as necessary including additional business unit commitments and support o Develop and implement product marketing initiatives to ensure existing program members are aware of program benefits including: — New program member materials including welcome kit, card carrier and member benefits guide — Functionality and content of program members websites and emails — Marketing campaigns to promote product enhancements — Initiatives to ensure existing program members remain aware of program’s highest value program features — Establish processes to measure initiatives’ impact o Develop marketing plan to support initiatives to deepen and extend program members’ relationships — Oversee design of program member offer marketing plan including channel mix and offer targeting — Secure content for and publish quarterly newsletter — Oversee design all marketing materials for program member offers o Manage creative development across multiple creative agencies and secure timely approvals from business units, Brand Management, Disney Legal and Chase Marketing, and Chase Legal and Audit Rewards Program Management and Accounting · Establish and administer Rewards Program for Rewards Credit Card program in Japan · Partner with Finance team to establish and manage all financial and accounting functions for the Disney Rewards Credit Card program in Japan - along with any other CRM programs Customer Servicing and Operations Oversee development of operational, information/database and customer service solutions in support of X-LOB CRM programs/initiatives including: · Establishing customer servicing policies, procedures and processes for CRM programs and Rewards Credit Card - at the bank, across LOB points of service and through the card program’s secondary call center · Development and management of customer data warehouse infrastructure for program, including file transfers among LOBs and third parties, data security policy compliance and database enhancement requirements to support marketing programs http://www.careercross.com/en/00104249.html Fri, 29 Aug 2008 21:20:00 +0900 Director of Corporate Communications Summary: The Director of Corporate Communications will lead communications efforts for all areas of the company, including business and consumer media relations, employee communications, executive positioning, corporate affairs, community outreach, and issues and reputation management. S/he is responsible for a multi-faceted communications department designed to build and strengthen the organization’s objectives and reputation. This position will provide quality control for communications programs, media activities, and special events for the company’s business divisions. In addition, this position will maintain the enhancement of the corporate brand and awareness of its products and services by working effectively with PR practitioners at business divisions. S/he reports both to the president and to the Corporate Communications head of HQ. Responsibilities: The director will be responsible for - Developing and executing communication plans working with the Corporate Communications headquarter in HQ, including internal communications and media and public relations programs in order to ensure the desired corporate reputation among the media, business prospects, customers and employees. - Collaborating with the president and corporate executives to ensure proper company positioning and messaging. - Acting as a spokesperson for the company for a variety of inquiries. - Responding to media requests for information and facilitating media interviews with spokespeople and others. - Fostering collaborative relationships with other divisions to stay informed and abreast of new initiatives and services. - Preparing or editing publications for internal and external audiences. Review and provide feedback on drafts of press releases and announcements, ensuring that all corporate communications efforts are consistent with the company’s positive image and branding efforts. - Mentoring PR practitioners at business divisions to integrate their efforts on effective communications programs. - Providing guidance and advice to other leaders in management in case of crisis situations. - Developing employee communication programs along with related functions (such as HR) to advance organizational goals. - Acting as a liaison with charitable organizations. Determine charity organization priorities and the types of programs available for employee participation under the supervision of the Outreach Program headquarter - Overseeing day-to-day operations of communication activities - Being a role model for the company culture. http://www.careercross.com/en/00104250.html Fri, 29 Aug 2008 21:20:00 +0900 Industry: Online Media The company is a leading a revolution of how people understand, shop for, and use the latest technology and consumer electronics. Comprised of various publications The company continues its 11 year tradition of unbiased, independent, and unique product reviews. By matching great advertisers with consumers that are ready to buy, the network offers advertisers unparalleled exposure and value with premium advertising. We are looking for a highly driven, motivated, online media salesperson to help continue driving our unparalleled sales growth. As a Sales Director, you will undertake the management of several existing accounts, and work closely with the SVP of sales in the U.S. to identify and pursue strategic relationships in several CE verticals. This is a high-adrenaline, client-facing sales role requiring deep industry expertise, proven sales ability with a particular penchant for closing deals, and a broad base of contacts in the consumer electronics industry. You understand and anticipate how both agency and client-side business development happens, are highly responsive to client needs, and have the ability to develop a client base from scratch. The sites offers advertisers the ability to connect with consumers at the moment they are making a purchasing decision. If you know how to monetize valuable internet traffic, then we want to talk to you! * Work collaboratively with the SVP of Sales to drive revenue growth with new and existing customers in the CE industry. * Develop high-level relationships to serve as a trusted consultant with major customers to optimize their advertising needs. * Generate business plans to define your selling strategies and tactics. * Understand and adapt to ongoing publications and technology developments. * Implement and optimize advertising campaigns using ad serving software http://www.careercross.com/en/00104308.html Fri, 29 Aug 2008 21:20:00 +0900 This posiition is a Brand Manager position for well known Consumer Goods company. We are looking for a motivated candidate with a good background in Consumer Marketing. Responsibilities are as following: - To build a long and mid term Brand strategy - To build an appropriate plan of consumers communication - Management of Brand concept and image - Handling and management of Advertising Agencies - Comprehension and utilization of consumer and market research data - Monitor and effectively control promotional and publicity expense budgets - Achieve brand sales and profitability targets as per the annual marketing plan http://www.careercross.com/en/0087526.html Thu, 28 Aug 2008 17:23:00 +0900 Overview: · Integrate Marketing&Sales of the products portfolio to various customers within Japan market with objective of achieving strategic sales and market penetration goals. Duties will include coordinate all business related activities with goal of achieving 100% customer sastisfaction within those areas.. · Grow and Establish long term partnerships with key strategic customers within those markets. Dimensions: · Achieve sales, profitability and penetration goals according to Annual Budget Plan. Establish firm relations with key customers aligned with long terms strategic plan. Establish foundation for solid long term growth. Establish business plan in line with anticipated market and industry patterns. Principle Accountabilities: · Lead in the development of sales and marketing plans, strategies and budget for Japan · Organizing the sales team to ensure the achievement of sales targets for existing and new business; · Identify and build up strong relationship with strategic customers in Japan to support business growth and value pricing efforts; · Organize various customer conferences and presentations to support market growth efforts; · Monitor and manage the sales and customer service team in their region to ensure teamwork and the delivery of total customer satisfaction; · Evaluate performance and training new sales staff and managers for improved performance; · Completion of various sales reports for region; · Keep track of competitor activities in the region and provide feedback and suitable sales strategies to win in the market; · Work closely with the team in the supply plants to ensure quality of products and on time delivery; · Negotiate with customers on pricing, customer claim and other issues · Partner with marketing staff in efforts such as market segmentation, branding and communication. · Work with the finance people to ensure the effective management of debts and inventory levels. · Identify new product opportunities http://www.careercross.com/en/00105134.html Fri, 22 Aug 2008 18:39:00 +0900 Description of Responsibilities: · Critical analyses of the performance of hotel operations and the company operations from the monthly financial data. · Write up the property Weekly update in English - translation from the Japanese weekly memo. · Input monthly operation data and update monthly cash flow model. · Prepare draft quarterly valuation of assets in English. · Prepare the draft review report of assets in English. · Collect market information, review, analyze and translate from Japanese to English. · Translate documents/information from Japanese to English and vice versa. http://www.careercross.com/en/0098958.html Wed, 18 Jun 2008 00:11:00 +0900