
1. To help service delivery manager or service bidding manager on project organisation and rollout plan in pre-sales stage.
2. To collect and clarify information from Marketing Product Manager and Order Manager, to identify and define the proper deliverables to customers.
3. To be responsible for the project implementation as a representative of the company and a coordinator between the company and client in the project implementation phase.
4. To be responsible for managing and executing contractual agreement between Huawei and Telecom customers and deliver high quality project to those customers.
5. To create Project Plan including Scope of Work, Schedule, Communication Plan, Quality Control Plan in conjunction with stakeholders representatives.
6. To prepare detailed organization structure and responsibility matrix, assign appropriate tasks and responsibilities to the team members, establish a project management system and training plan, carry out performance evaluation for each of the team members.
7. To forecast resource requirements for all aspects of project delivery, to be responsible for project team building and management.
8. To execute communication plan to all stakeholders.
9. To report project progress to all stakeholders and PMO.
10. To manage and organise the appropriate team to detect and handle problems in project, to escalate problems to the right persons.
11. To be responsible for customer satisfaction and overall employee satisfaction.
12. To obtain the Preliminary Acceptance Certificate (PAC) or Final Acceptance Certificate (FAC) in time, and help the AM collect contract payments on schedule.
13. To identify and initialise launch of up-sell opportunities and activities.
14. To work out post-project evaluation report, case-study after project closed out.
· Telecoms sector competent, at least be familiar with one kind of telecommunication products, including wireless, UMTS, Fixed Network, etc.
· Technically aware: provision of service project management and technologies
· Ability to work across cultural and organisational boundaries, and operate successfully in an intense business environment.
· Ability to work with customers, internal business unit organisations and third party vendors.
· Ability to work as part of a team.
· Ability to host presentations at management and executive level.
· Ability to perform job functions to standards under pressure of tense/confrontational situations.
· Ability to remain calm and courteous with demanding/difficult customers and/or situations.
· Ability to work without direct supervision
· Communicates effectively using clear, plain English.
· Skill at tracking & detail oriented.
· Attentive to detail
· Numerate, commercial with good written skills
· IT competent (Microsoft Office), especially Microsoft Project and other PM tools.
PANACHE Corporation is recognized as one of Tokyo’s premier Computer Consulting Services Company and a leader in providing computer-related solutions to the world’s leading global corporations in Japan.
PANACHE provides these multinational companies with a vast array of services encompassing permanent, long and short-term systems support, computer consulting, outsourcing solutions, design and multimedia solutions, and customized systems/software education.
We are committed in providing our Staff with excellent training and career opportunities that ensure advancement and a chance to learn new skills.
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