Work in Japan : 8916 - Project Coordinator (Jr.　Project Support Staff　/　ジュニアプロジェクト・サポート・スタッフ)

Minimum Experience Level

Over 1 year 

Minimum English Level

Business Level 

Minimum Japanese Level

Native 

Minimum Education Level

High-School or Below 

Visa Status

Japanese national or permission to work in Japan required  

Project Support

·To gain a good understanding of the Reuters’ contract and products and services
·To take responsibility for the implementation of service and act as the primary interface for Reuters’ customers, internal departments and business partners for all implementation activities
·Liaise between internal and external customers to ensure on-time and accurate delivery of project specifications and solutions with reference to the contract
·Co-ordinate activities between Postal, Telephone and Telegraph Authorities (PTT), Customer Engineers and Third Party Vendors engaged in the delivery of the project
·To respond to requests from Project Managers to provide quotations for hardware equipments from vendors, within agreed timescales
·Perform order requirement entry into Data Capture Form with reference to customer’s specifications and requirement
·To administer and monitor the EXPEDIO, CLASSIC, PCS and ORION systems on a daily basis to ensure that all tasks are completed within the committed date
·To track the performance of designated Vendor and be the interface between them and the Regional Centres of Excellence (RCE) Team for Asia Pac.
·To provide technical and product support to RCE. To assist bid sign-off, performance monitoring and process management
·To ensure the formal acceptance of products and services by Reuters’ customers after implementation and migration have been completed
·To report and resolve customer’s implementation problems

·Manage project reporting as required
·Document Management
·To ensure compliance with company standards and organisational policies and procedures
·To actively support, at all times, company policy and best practice in the area of security, with particular emphasis on the protection of customer sensitive information

Relationship Management
·Ensure that the project is to customer’s quality requirement and any potential issues are highlighted and escalated as necessary
·In the event of a serious conflict between client satisfaction and project costs, to raise the issues to the Regional Director or Programme Management Office of Asia-Pacific
·Manage client and stakeholder relationships professionally, effectively and proactively throughout the development of the project
·Establish a good working relationship with Customer’s Programme Offices, PTTs, Suppliers and Vendors, and identify the relevant contact personnel

Experience
·Experience in working within a project support environment

Skills
·Strong communication and written skills
·Liaison skills
·Analytical skills
·Ability to work under pressure and meet deadlines
·Ability to work well in a team

Experience
·Knowledge in networking architecture

Skills
·Inter-personal skills to liaise with customers and internal staff

PANACHE Corporation is recognized as one of Tokyo’s premier Computer Consulting Services Company and a leader in providing computer-related solutions to the world’s leading global corporations in Japan.

PANACHE provides these multinational companies with a vast array of services encompassing permanent, long and short-term systems support, computer consulting, outsourcing solutions, design and multimedia solutions, and customized systems/software education.

We are committed in providing our Staff with excellent training and career opportunities that ensure advancement and a chance to learn new skills.

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