Systems Engineer
Job Information
- Job ID
- 86841
- Job Title
- Systems Engineer
- Company Name
- Adept Group Inc.
- Job Type
- Full-time
- Division
- Systems Engineering
- Location
- Tokyo - 23 Wards
- Salary
- Negotiable, based on experience
- Date Refreshed
- May 28th, 2008 11:58
General Requirements
- Minimum English Level
- Daily Conversation
- Minimum Japanese Level
- Native
- Minimum Education Level
- Bachelor's Degree
- Visa Status
- Japanese national or permission to work in Japan required
Job Description
Responsibilities:
・Work with customers and partners to perform design, installation, and technical support for contact center solutions built upon general purpose Microsoft-based server platforms and standards-based VoIP equipment.
・Design and configure advanced call center applications, including ACD, IVR, CTI, Predictive Dialing, and call recording, e-mail, web chat and collaboration.
・Review designs of complicated TCP/IP-based networks used for real-time VoIP and non-real-time communications.
・Technical details include engineering network (both IP and TDM) based solutions, connectivity, routing, load balancing, and capacity planning. Systems to be installed on top of Microsoft operating system.
Required Skills
・B.A or B.Sc. or higher in Computer Science ,Electrical Engineering, Computer Engineering
・Minimum of 3 years (and preferably more) experience in at least two of the following areas:
・MS server technologies (MS security, Active Directory, IIS, SQL, Exchange, etc.)
・IP Networking
・VoIP
・Independent and self motivated
・Ability to visualize complex systems
・Previous experience in Field Service or Customer Support is an advantage
・Experience as a software developer is a plus
Proven knowledge in many of the areas below:
・Microsoft O/S (Win2k Server / Adv Server / Win 2003 Server)
・MS Platform resilient deployment (Cluster / Load Balance)
・Microsoft Exchange
・Microsoft SQL , T-SQL
・Routers, Switches
・IP Protocols (TCP/IP, UDP, HTTP, SMTP)
・Firewall / NAT
・Protocol Analyzer (Ethereal, Sniffer, NetMon)
・PC Hardware configuration(LAN Adapters, SCSI, RAID, FibreChannel)
・VoIP Signaling (SIP & H.323) & troubleshooting
・PSTN Telephony (ISDN, CAS, SS7) / CTI
・HTML, XML, VB Script / JavaScript
・NET / VB / C# / C++
Company Description
Adept Group is a Human Capital Consulting firm that was formed by an experienced team to deliver a superior service based on 'people',
'vision' and 'progress'.
We are “Professional Services” firm that provides the most cost effective service and creative solution to your hiring process.
Reliable, efficient, and constantly exploring new methodologies to ultimately save our clients their most precious resource, time.
We are currently open to dynamic individuals interested in joining our team.
Apply Now
Send Job to a Friend
Add to Job Basket
