Work in Japan : バイリンガル　システムサポート

Minimum Experience Level

Over 1 year 

Minimum English Level

Business Level 

Minimum Japanese Level

Native 

Minimum Education Level

Bachelor's Degree 

Visa Status

Japanese national or permission to work in Japan required  

Technical Bilingual Support:
* Technical language support to the business in an event of a job failure.
* Coordinate pre and post reviews of batch schedules to ensure potential oversights * Detect problems and communicate the status in both languages.
* Handle daily / adhoc job request process from the business as well as translate the request.
* Monitor job execution.

Datacenter escalation Analyst:
* First tier contact for the clients problem
* Escalate issues to operations team
* Monitor Network and System

* Japanese native with business-level English communication skills.
* Ability to escalate issues in English.
* Basic IT knowledge (Network, OS, Application)
* Microsoft Office skill
* Willing to work 24/7 rotation shifts, weekends and holidays.
* 1 or 2 years of support experience in Technology is big plus.

Headquartered in Singapore, Softbridge Solutions has offices in Tokyo, Japan and Pune, India. Softbridge channels a vast pool of bilingual IT resources to meet the needs of the Japanese IT market. It is focused on software outsourcing (Web integration, Mobile Application and database application development) and providing highly skilled & experienced engineers for onsite projects and support.