Quality Assurance Group Manager

Job Information

Job ID: 51968
Job Title: Quality Assurance Group Manager
Company Name: Hays Specialist Recruitment (Japan) KK
Job Type: Full-time
Division: LifeSciences
Location: Tokyo - 23 Wards
Salary: Negotiable, based on experience
Date Refreshed: October 2nd, 2008 14:43

General Requirements

Minimum Experience Level: Over 3 years
Minimum English Level: Daily Conversation
Minimum Japanese Level: Business Level
Minimum Education Level: Bachelor's Degree
Visa Status: Japanese national or permission to work in Japan required

Job Description

MAIN RESPONSIBILITIES :
Create, implement and maintain complaint handling systems, ensuring accuracy in report data as well as trend analysis

Support regulatory compliance and optimize quality system procedures relating to product complaint handling

Put in place guidelines and proactively steer team to comply to PAL, GMP, GQP and the Global Quality System

Provide key knowledge as a resource and support the development, implementation and maintenance of complaint handling processes, quality metrics etc. to drive improvement in complaint handling

Work closely with, and communicate with key managers, in the R&D, Sales & Marketing, Manufacturing, SCM etc. to provide complaint data to further push for higher productivity, and high product quality

Put in place tracking metrics and lead team in strategizing and driving processes for increasing productivity levels in current complaint handling procedures and processes

Coach team and drive change initiative across the board to push for complete adherence to quality issues

Build growth oriented environment and steer team towards achieving quality targets

Identify key personnel to invest and further develop

Required Skills

ESSENTIAL EXPERIENCE:
Minimum 3 years team management experience
English communication skills (reading/writing)

PROFESSIONAL BACKGROUND:
Over 3 years experience in a Quality Assurance function within a healthcare industry

KNOWLEDGE / SKILLS :
Technical knowledge of QA (statistics for QC, data evaluation etc.)
Regulatory knowledge - GQP and/or GMP and familiarity to the compliance with PAL
Experience in complaint handling as a manager or a leader of the group

TRAITS :
Highly independent and self-disciplined, multi-tasker
Confident, highly self-motivated, creative and driven individual with positive mindset
Excellent communication and interpersonal skills across all levels of the organization as well as external parties
Responsible, mature individual who uses good judgment in drawing objectives and demonstrates high accountability
Good communication skills

Company Description

ヘイズ・グループは1800年代にロンドンに設立された、世界27カ国、350以上のオフィス、8,000人以上の従業員を抱える世界最大級のスペシャリスト・リクルーティング会社です。今現在アジアで最も大きなリクルーティング会社として知られており、専門分野に特化した人材紹介サービスのクオリティの高さとそのスピードで、世界中で高い評価を得ております。弊社では、正社員・派遣社員の紹介はもとよりリクルートメントプロセスアウトソーシングのお手伝いもさせて戴いております。

東京オフィス 03-3560-1188
大阪オフィス 06-4705-5545

専門分野：

アカウンティング　＆　ファイナンス（会計＆金融）
バンキング（銀行）
コンストラクション＆プロパティー（コンストラクション＆プロパティー）
ファイナンステクノロジー（ファイナンステクノロジー）
ヒューマンリソース（人事）
インフォメーション　テクノロジー（情報テクノロジー）
ファーム（医薬、化学）
セールス　＆　マーケティング（セールス＆マーケティング）

Hays can trace its origins back to the 1800’s in London and employs over 8,000 people, in more than 350 offices across 27 countries. We are the largest specialist recruitment firm in Asia. Hays is recognized around the world and we have built our reputation by delivering on a comprehensive range of human capital disciplines such as Permanent Placement, Temporary Consulting Assignments (Contract), Retained Search and Recruitment Process Outsourcing (RPO).
Hays currently have offices in Osaka (06- 4705 5545) and Tokyo (03-3560-1188).

Specializations:-

Hays Information Technology
Hays Accountancy & Finance
Hays Banking
Hays Finance Technology
Hays Sales & Marketing
Hays Human Resources
Hays Pharma
Hays Construction & Property

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