Desktop Support Senior Engineer
Job Information
- Job ID
- 42818
- Job Title
- Desktop Support Senior Engineer
- Company Name
- Fidel Technologies
- Job Type
- Full-time
- Division
- IT
- Location
- Tokyo - 23 Wards
- Salary
- Negotiable, based on experience
- Date Refreshed
- September 10th, 2008 11:06
General Requirements
- Minimum Experience Level
- Over 3 years
- Minimum English Level
- Daily Conversation
- Minimum Japanese Level
- Business Level
- Minimum Education Level
- Bachelor's Degree
- Visa Status
- Japanese national or permission to work in Japan required
Job Description
The Tokyo Information Systems Department is pivotal in Firm’s ability to meet rapidly changing and expanding business needs by providing a range of systems infrastructure and application services to the full range of business units world wide.
Responsibilities:
* End user support (desktop environment)
* Install new desktop/laptop PC physically and software include creating the master image
* Build up monitor/ paging system/procedure and being stand-by for emergency trouble shooting.
* Assist in defining plans and estimates for systems hardware/software implementation.
* Evaluation of new hardware/software, and their implementations
* Contingency Planning.
* Documentation of Procedures and Systems Delivery Methodology.
* Vendor relationship management
Required Skills
Experience / Qualifications
Experience of some of the following is required.
* 3 or more years experience in Desktop Support
* 3 or more years in managing role (or leader role)
* 3 or more years in financial area.
* Familiarity with Windows Server
* Familiarity with PC network (AD, DNS, WINS)
* Familiarity with Lotus Notes (Preferable)
Personal Characteristics:
* Flexibility, Commitment and Integrity.
* Self motivated, and be able to manage goals and deliverables.
* Good Analytical, Problem solving and Documentation skills.
* Ability to adapt to changing business needs.
* Good written and oral communications skills in Japanese
* At least read/write communication in English
* Sense of humour
Company Description
【About Us】
Fidel Technologies is a Business Solution Provider with offices in Japan, India and representative office in Korea.
【Our Mission】
* To provide useful software applications,
support services tailored to the needs
of the customer
* To generate value, wealth and the
ability to win for our customers,
shareholders, well wishers and ourselves
【Main area of business】
* Application development
* Infrastructure & Network Support
* Business Process Outsourcing
* Staff Augmentation /Professional Services
(Short term/Permanent)
フィデルテクノロジーズは、日本（東京）とインドに拠点を置くソフトウェア開発とビジネス・プロセス・アウトソーシングの分野におけるリーディングカンパニーです。高付加価値のビジネス・ソリューションを提供いたします。
【私達のミッション】
* お客様のニーズにマッチする「使える」ソフトウェア・アプリケーション及びサポート・サービスを開発いたします。
* お客様や出資者の方々の繁栄に貢献し、ひいては当社も繁栄していけるようにと願っております。
最先端の技術を用い、高品質と事業採算性を両立させたサービスとソリューションでビジネスと日常生活を変えていきたいと思っております。常に、正直さ、道徳心、信頼、勤労といったことを心がけて、企業統治と透明性の徹底に努め、皆様との信頼を築いてまいります。
【私達の提供するサービス】
* アプリケーション開発
* インフラ及びネットワークサポート
* ビジネスプロセスアウトソーシング
* 人材紹介及びテンプ・スタッフィング
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