Work in Japan : IT Help Desk for Global Investment Bank

Minimum Experience Level

Over 1 year 

Minimum English Level

Native 

Minimum Japanese Level

None 

Minimum Education Level

Technical/Vocational College 

Visa Status

Japanese national or permission to work in Japan required  

Are you looking to take your Helpdesk/Desktop Support career to the next level?

EIRE Systems K.K. is seeking confident enthusiastic IT support candidates with a strong knowledge of Microsoft products, an interest in banking and finance, great communications skills and a bit of character to go with it!

This role will see you responsible for supporting the users of a busy trading floor in a global investment bank. Day to day duties may involve everything from 1st/2nd level queries, PC re-builds, chasing up old tickets, re-location projects and many other ad hoc technical tasks.

You will be quick to resolve issues either on the phone or face to face. You will have the confidence to deal with people in an extremely fast paced environment and enjoy the technical mix this role has to offer.

On offer is the chance to join a great team that work and play hard, with continuous encouragement and support in upgrading your knowledge and level of responsibility.


Candidates should be based in Japan, available for interview, and be able to start this position quickly.

Essential Skills include:
- Extensive Windows XP/2000/NT4 and PC hardware and software experience.
- Knowledge of network designs and support issues. Good troubleshooting skills.
- Good knowledge of Microsoft Office products and Microsoft Exchange or Lotus Notes.
- Experience in 1st and 2nd level technical support
- Excellent communication skills and a confident approach

< Language needs >
(i) Native-level Japanese speakers with fluency in English

OR

(ii) Native-level English speakers - Japanese an advantage but not required.

Eire Systems Japan K.K. is a Project Management and IT Services firm specialized in the Finance sector.

As you will discover when you visit our website - www.eire.co.jp - Eire Systems has been successfully servicing our clients for over 10 years in Japan and now has subsidiary offices and/or global partnerships in the Asian, European, and US markets.


Services we offer our clients include:

+ Infrastructure Project Management
+ IT Consulting and Project Management
+ Managed Services
+ Resourcing (Technical and Non-technical)
Examples (technical): Network Design, Infrastructure and Specialist Engineers, Bilingual Project Managers, IT Support Staff
Examples (non-technical): Supply Chain / Logistics Specialists, Administrative Support Specialists