Senior Qualitative Manager of Client Service

Senior Qualitative Manager
Edit Job

Job Information

Recruiter

Vision Consulting Services K.K.

Job ID
186675 
Division
Senior Qualitative Manager of Client Service 
Job Type
Full-time 
Location
Tokyo - 23 Wards 
Salary
Negotiable, based on experience 
Date Refreshed
February 18th, 2010 09:10 

General Requirements

Minimum Experience Level
Over 6 years 
Career Level
Mid Career 
Minimum English Level
Business Level 
Minimum Japanese Level
Native 
Minimum Education Level
Bachelor's Degree 
Visa Status
Japanese national or permission to work in Japan required 

Job Description

Manage and lead a client servicing team to ensure prompt delivery of high quality of service to the responsible clients in order to achieve the set financial objectives, to improve operational capability, and to train juniors.

• Drive client satisfaction by solving the client business issues and by providing profound insights and actionable recommendations to clients
• Manage and develop a qualitative team with strong leadership
• Maximize target revenue and profits from the assigned/new clients by increasing sales and reducing costs
• Build and maintain ongoing relationships with the identified key persons within clients and develop new client relationships
• Train junior researchers from planning to presentation
 

Required Skills

Typical Position Pre-requisites:

• BA / BS required (MBA desirable)
• At least 6 year qualitative research experience
• At least 3 year moderation experience
• Capable of maintaining the current client relationship to deliver sales streamline
• Capable of developing new clients
• Knowledgeable about research planning/Moderating/Analysis reporting /Presentation skills
• Capable of training junior researchers
• Manage a qualitative team
• Strong intention to achieve target revenue
• Strong leadership skills
• Have an excellent mind-set to try to improve the current service level of quality and speed including project management, recruitment, cost structure, development/efficient use of outsourcing network
• Excellent communication skills
• Excellent PC skills (Microsoft Word, Excel, PowerPoint)
• Native Japanese level
• Native/fluent English level
 

Company Description

IT Focussed Human Resource Solutions - Based in Tokyo, Japan, Vision Consulting Services K.K. helps your organization build winning teams. We support foreign capitalized IT firms with Tokyo based offices. Our range of HR services include Executive Search, Temporary Staffing and Learning & Development programs. We believe in genuine partnerships where the success of our clients is the key to our continued growth.
Vision Executive Search Recruiting Services

Quality People
Let Vision Consulting find the employees that meet your unique staffing needs. We specialize in finding bi-lingual native Japanese and foreign staff with the right skills for your organization. Candidate search, screening, interviews, background checks, learn more. Vision Consulting is a fully licensed Jinzai Shoukai and Jinzai Haken vendor.

Edit Job