Customer Quality Engineer
Job Information
- Job ID
- 100926
- Job Title
- Customer Quality Engineer
- Company Name
- systemsGo Corporation
- Company Type
- Large Company, International Company
- Job Type
- Full-time
- Division
- Engineering Customer Support
- Location
- Tokyo - 23 Wards
- Salary
- Negotiable, based on experience
- Date
- August 18th, 2008 19:04
General Requirements
- Minimum Experience Level
- Over 3 years
- Minimum English Level
- Business Level
- Minimum Japanese Level
- Native
- Minimum Education Level
- Bachelor's Degree
- Visa Status
- Japanese national or permission to work in Japan required
Job Description
Duties and Responsibilities:
- Provides resolution of customer quality issues through Corrective Action Requests to internal locations and successfully close issues with customers.
- Administers tracking database through prompt entry and closure of customer complaints so as to meet responsiveness goals.
- Provides disposition for Return Material Authorization(RMAs)parts relating to quality issues following due review by internal team members.
. Prepares and submits customer questionnaires, checklists and any other documents pertaining to quality.
- Actively participates in customer DPPM improvement programs through data analysis, parts collections and drive internal teams for improvements.
Required Skills
Bachelor Degree in Engineering with a minimum of 3 years work experience in the semiconductor industry.
Company Description
systemsGo provides bilingual IT support services to multinational companies in Japan. We are a rapidly growing Japanese company with an international team and modern office adjacent to Roppongi Hills. We are committed to providing our clients with the best quality services which include IT infrastructure support, systems integration, project management, as well as staffing solutions. Our clients are leading investment banks, law firms and numerous other well-known international firms. We look after our employees; provide many opportunities for career advancement, competitive salaries, and excellent benefits. We are always looking for people with the same commitment to providing quality service, and an enthusiasm to learn and grow.
システムズゴーは、国内における大手外資系・日系企業向けに、ITに特化した最先端のサービスをバイリンガルで提供するベンチャー企業です。私達は、六本木ヒルズから徒歩１分のロケーションに位置するモダンなオフィス環境で、国際色豊かなスタッフとともにビジネスの急速な成長を遂げています。
企業における優れたコンピューターシステム環境を構築するため、インフラストラクチャの整備・構築、システムインテグレーション、プロジェクトマネージメント、人材派遣など、様々なIT関連サービスを質の高い水準で提供しています。主なクライアントは、外資系証券会社、銀行、法律事務所など、大手グローバル企業です。
また、システムズゴーでは、能力開発および昇進の機会、福利厚生などに配慮し、社員が安心して仕事に従事できる快適な職場作りに努めています。
私達は、顧客への質の高いサービスの提供と、システムズゴーの更なる成長に貢献できる、チャレンジ精神旺盛な人材を求めています。
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