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<title>キャリアクロス外資系求人サイト | オペレーション &amp; マネジメント</title> 
<description>キャリアクロス外資系求人サイト : バイリンガル向けの求人情報を毎日更新！外資系企業をめざすならキャリアクロス。</description> 
<link>http://www.careercross.com/911504.xml</link> 
<pubDate>Sat, 05 Jul 2008 11:41:20 +0900</pubDate> 
<copyright>CareerCross</copyright> 
<item> 
	<title>Regional Operations Manager</title> 
	<description>With a reporting line overseas, the manager is needed to take full responsibility for all aspects of the technology solutions as they are implemented.  

Primary responsibilities include:

- Ensure premium support and technology infrastructure stability is delivered to users, our internal “customers”
- Manage helpdesk and desktop support staff (2 - 3 individuals) while ensuring sufficient support coverage is always in place
- Manage support relationships with vendors, local business management and local group companies
- Implement technology projects and technical support according to policies and procedures established by the parent technology group
- Establish appropriate operational metrics that convey the quality and quantity of technology work taking place in the office
- Provide “hands on” support as needed and where appropriate</description> 
	<link>http://www.careercross.com/0096603.html</link> 
	<pubDate>Fri, 04 Jul 2008 18:01:00 +0900</pubDate> 
</item> 
<item> 
	<title>Strategy Consultant 戦略コンサルタント</title> 
	<description>Responsibilities:

- Analyzing the business requirements of a client
- Performing interviews with clients to receive necessary requirements and information
- Applying logical communicative skill to consult clients on effective business strategy solutions
- Maintaining client relations
- Managing 2-3 Associate Staff


クライアントの経営の問題点を探り、戦略を展開し、成果の実現を目指してクライアントと密接に関わり、プロジェクトを進めます。</description> 
	<link>http://www.careercross.com/0095749.html</link> 
	<pubDate>Thu, 03 Jul 2008 13:40:00 +0900</pubDate> 
</item> 
<item> 
	<title>Customer Manager for Nissan</title> 
	<description>Report Line: Division Sales and Business Development Director
Subordinates: 0

&amp;lt;Responsibilities&amp;gt; 

-Responsible for the preparation of the sales budget for the customer (Division and Branch level) in his charge in all geographical zones. In cooperation with the regional BCM/key accounts he/she ensures also the coherence of the global budget for the Branch in respect of the customer worldwide.
-Responsible for the preparation of the sales business plan for the customer worldwide (Mid Term 5 Year Plan).
-Prepares the documents required for customer visits by the Group’s Directors under the responsibility of the Branch Sales Director. 
-In close cooperation with the Division General Manager and Branch Sales &amp; Business Development Director, determines the sales price objectives, exploiting his sound knowledge of the market and competitors’ positions. 
-In close cooperation with the Branch Product Marketing Director, defines the strategic projects to be obtained in order to ensure an increase in Branch sales and market share and profit.
-Takes all the possible steps to ensure that the Branch submits technically and economically competitive quotes for global projects, within the time limits. 
-Responsible for the coordination of sales negotiations with the customer, especially for worldwide platforms and for the strict application of the Valeo Group’s Sales Conditions agreements with the customer. ・ -Organizes and leads the Branch sales network of Regional BCM/Key accounts involved with the customer. 
-Ensure that the Group Customer Director is informed of the activities of his Branch with the customer. 
-Advises the Branch management on the strategy of the customer.

</description> 
	<link>http://www.careercross.com/0098084.html</link> 
	<pubDate>Thu, 03 Jul 2008 13:39:00 +0900</pubDate> 
</item> 
<item> 
	<title>カスタマーサポートスタッフ</title> 
	<description>&amp;middot;  Ensure that all orders are entered into the appropriate order management systems in accordance to processes, policies and approval matrixes, within the agreed global and regional SLAs.
&amp;middot;  Ensure that customer inquiries are responded in a timely manner through emails, fax and phone  within the agreed global and regional SLAs.
&amp;middot;  Ensure that all Investigations regarding orders, shipments, verifications, registration and complaints are handled appropriately. Ensure that issues are escalated to the appropriate authorities  and seek closure in a timely manner.
&amp;middot;  Ensure high level of customer satisfaction by fairly resolving escalated issues and take appropriate corrective action. Builds and maintains customer relationships specific to regions.
&amp;middot;  Acts as the key ABC/Operations escalation point for order management team, end-users, channel partners and the internal functions for all matters related to the assigned region(s).
&amp;middot;  Works closely with regional/local sales office to understand sales forecasting and ensure that inventory levels are appropriate to fulfill orders.
&amp;middot;  Execute all month-end and quarter-end activities flawlessly.
&amp;middot;  Provide other services or perform activities specific to the assigned region(s).
&amp;middot;  Perform all people management duties including recruitment, staff development, team building and performance reviews.
&amp;middot;  Monitors team performance and takes appropriate corrective action. Monitors team capacity and optimally distribute workload. Manage absence requests and ensure that proper cover is in place.
&amp;middot;  Set high quality services levels for teams and monitors performance against those levels. Promotes and maintain a positive, professional, service-oriented company image. Provide feedback to correct performance as required.
&amp;middot;  Participate in all other projects and initiatives as determined by Senior Regional Support Manager/Regional Support Manager.  </description> 
	<link>http://www.careercross.com/0097152.html</link> 
	<pubDate>Wed, 02 Jul 2008 08:23:00 +0900</pubDate> 
</item> 
<item> 
	<title>【外資系・大手メーカー】 オペレーションマネジャー/Division Manager for Operations (CP-345080-LZO)</title> 
	<description>1.	オペレーションディビジョンにおける全ての部署の管理
2.	年度ごとのオペレーティングプラン立案・実行
3.	ビジネスプロセス分析・向上
4.	業務における問題解決

1.	To manage and control all sections (groups) of the Operations Division
2.	To make and execute the fiscal operating plan of the operations
3.	To analyze and improve the business process
4.	To find and solve the problems on the function of the operations
</description> 
	<link>http://www.careercross.com/00100138.html</link> 
	<pubDate>Tue, 01 Jul 2008 09:30:00 +0900</pubDate> 
</item> 
<item> 
	<title>Asset Management Manager</title> 
	<description>Main Purpose of Job
	Outline the plan for asset management plan for coming years.
	Manage all assets (HW, SW, License, etc)in Japan
	Work with current asset holders to mitigate to the standard platform and standardize the processes for asset management.
	Ensure to provide the report for the progress of the plan in agreed cycle within Japan.
	Participate in Green Belt program , in order to place the continuous improvement in the asset management process.
	Link up with the Global organization to initiate all company-wide activities such as the Process Factory - Standardization of the asset management.
	Contribute to the new tool deployment as an asset management process in charge.
	Report to global for the dashboard for asset management result in timely manner.
・	

Primary Responsibilities

	Process owner of the asset management.
	Report the status of the asset management.
</description> 
	<link>http://www.careercross.com/0096596.html</link> 
	<pubDate>Tue, 01 Jul 2008 06:09:00 +0900</pubDate> 
</item> 
<item> 
	<title>Channel Service Director-14548/MF</title> 
	<description>◆職務内容
＞　日本国内でのテスト事業における全てのオペレーションのマネジメント
＞　全国の各テストセンターで働くスタッフの管理
＞　チャネルサービス事業における運営コストの策定、予算管理

**詳細、是非ともお問い合わせください！

◆応募資格
＞　カスタマーサービスにおける（物流、教育、小売業など）マネジメントのご経験
＞　ビジネスレベルの英語力</description> 
	<link>http://www.careercross.com/0098604.html</link> 
	<pubDate>Fri, 27 Jun 2008 19:06:00 +0900</pubDate> 
</item> 
<item> 
	<title>【外資系・大手IT】 カスタマーサービス統括部 パートナーサービスチーム (CP-332340-SNI)</title> 
	<description>1.	20～30名程度のチームマネジメント
2.	人事管理、採用計画と採用活動、教育・育成計画と管理、キャリア支援、メンタリング
3.	技術者の年次コミットメントの設定と進捗管理・達成支援
4.	予算管理
5.	円滑なサービスの提供におけるクオリティマネジメント
6.	顧客満足度向上活動
7.	サービス品質管理
8.	パートナービジネスの拡大を目的とした、ビジネスマネジメント
9.	チーム戦略立案、チームゴールの進捗管理
10.	サービス需要分析、サービス開発
11.	パートナー企業との連携・調整
12.	関連他部門との連携・調整</description> 
	<link>http://www.careercross.com/0098455.html</link> 
	<pubDate>Fri, 27 Jun 2008 16:13:00 +0900</pubDate> 
</item> 
<item> 
	<title>【外資系・医療機器メーカー】 ファシリティープランナー/Facility Planner (CP-319320-LZO)</title> 
	<description>1.	Maintain facilities 
2.	Execute office projects, including (but not limited to) rent negotiation, designing and engineering, per company property strategy
3.	Optimize utilization of offices, including furniture, utilities and equipments
4.	Assure security of facilities under company policy
5.	Report environmental, health &amp; safety issues
6.	Assure optimal utilization of sales offices</description> 
	<link>http://www.careercross.com/0091246.html</link> 
	<pubDate>Thu, 26 Jun 2008 13:35:00 +0900</pubDate> 
</item> 
<item> 
	<title>【外資系・ホスピタリティ】 リジョナルディレクター/Regional Director (CP-328330-LZO)</title> 
	<description>１．	カスタマーサービス・デイリーオペレーションに向けた戦略的なプランの促進業務
２．	顧客に向けた、良質なカスタマーサービスの展開
３．	社員教育、利益向上や業務拡大に貢献

1.	Responsible for long range strategic planning and design of the daily operations, call center and customer service operations 
2.	Support our mission of providing &amp;quot;world class&amp;quot; quality servicing while maintaining excellent response standards as we communicate with our Members, guests, and associates 
3.	Educate and encourage our Members, and promote maximum utilization of our product’s distinctive benefits
</description> 
	<link>http://www.careercross.com/0093807.html</link> 
	<pubDate>Thu, 26 Jun 2008 13:35:00 +0900</pubDate> 
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