転職 : Systems Engineer-Presales/Post Sales

職務経験

3年以上 

英語レベル

ビジネス会話レベル 

日本語レベル

ネイティブ 

最終学歴

大学卒： 学士号 

現在のビザ

日本国籍、または日本での就労許可が必要です  

Work with customers and partners to perform design, installation, and technical support for contact center solutions built upon general purpose Microsoft-based server platforms and standards-based VoIP equipment.
Design and configure advanced call center applications, including ACD, IVR, CTI, Predictive Dialing, and call recording, e-mail, web chat and collaboration.
Review designs of complicated TCP/IP-based networks used for real-time VoIP and non-real-time communications.
Technical details include engineering network (both IP and TDM) based solutions, connectivity, routing, load balancing, and capacity planning. Systems to be installed on top of Microsoft operating system.

B.A or B.Sc. or higher in Computer Science ,Electrical Engineering, Computer Engineering Minimum of 3 years (and preferably more) experience in at least two of the following areas:
・ MS server technologies (MS security, Active Directory, IIS, SQL, Exchange, etc.)
・ IP Networking
VoIP
Independent and self motivated
Ability to visualize complex systems
Previous experience in Field Service or Customer Support is an advantage
Experience as a software developer is a plus
Proven knowledge in many of the areas below:
・ Microsoft O/S (Win2k Server / Adv Server / Win 2003 Server)
・ MS Platform resilient deployment (Cluster / Load Balance)
・ Microsoft Exchange
・ Microsoft SQL , T-SQL
・ Routers, Switches
・ IP Protocols (TCP/IP, UDP, HTTP, SMTP)
・ Firewall / NAT
・ Protocol Analyzer (Ethereal, Sniffer, NetMon)
・ PC Hardware configuration(LAN Adapters, SCSI, RAID, FibreChannel)
・ VoIP Signaling (SIP & H.323) & troubleshooting
・ PSTN Telephony (ISDN, CAS, SS7) / CTI
・ HTML, XML, VB Script / JavaScript .NET / VB / C# / C++

Adept Group is a Human Capital Consulting firm that was formed by an experienced team to deliver a superior service based on "people",
"vision" and "progress".

We are “Professional Services” firm that provides the most cost effective service and creative solution to your hiring process.

Reliable, efficient, and constantly exploring new methodologies to ultimately save our clients their most precious resource, time.

We are currently open to dynamic individuals interested in joining our team.