
The company needs an Account Manager to proactively understanding the Operating Company requirements and mobilizing the organization to deliver the right quality of IT infrastructure services to meet the needs of the clients.
Key functions of the position include:
・ Understand proactively Operating Company needs
・ Ensure acceptance of prices by clients
・ Measure clients and end users satisfaction, as well as ensures adequate follow-up of claims and incidents
・ Develop a clear operating model for joint governance of the relationship with the customer
・ Develop and maintain Management Agreement with Operating Companies
This is a leadership role requiring a high sense of urgency, skillful management of multiple priorities and ability to operate and communicate effectively at the senior levels of the company and the customer organization.
Interpersonal Skills that the position requires include:
・ Leadership & Credibility
・ Client Focused and Service Minded
・ Creativity, Problem Solving and Analytical
・ Strong Communication Skills
・ Language skills in both Japanese and English (fluency in reading, writing and speaking)
・ Influencing and Negotiating skills
・ Action/ Results Oriented, Energetic and Positive
・ Minimum of 5 years in IT Service Delivery or as a client of IT Service Delivery
Other Technical Knowledge required for this position includes:
1. Understanding of Governance, KPI, reporting, Sigma 6
2. Understanding of business process, overall finance process, matrix corporation environment
3. Understanding of Project Management life cycle, risk analysis and mitigation
4. Understanding of Client relationship in a consulting capacity, negotiation, pricing, cost control
5. Overall understanding of the SOX 404, compliance impact on major corporation, and the meaning for IT Infrastructure
6. Understanding of IT Infrastructure service lines (Service desk, servers, Network & Telephony, Mainframe, Print, storage)
7. Ability to communicate at all level of company and mobilize team to achieve given target
systemsGo provides bilingual IT support services to multinational companies in Japan. We are a rapidly growing Japanese company with an international team and modern office adjacent to Roppongi Hills. We are committed to providing our clients with the best quality services which include IT infrastructure support, systems integration, project management, as well as staffing solutions. Our clients are leading investment banks, law firms and numerous other well-known international firms. We look after our employees; provide many opportunities for career advancement, competitive salaries, and excellent benefits. We are always looking for people with the same commitment to providing quality service, and an enthusiasm to learn and grow.
システムズゴーは、国内における大手外資系・日系企業向けに、ITに特化した最先端のサービスをバイリンガルで提供するベンチャー企業です。私達は、六本木ヒルズから徒歩1分のロケーションに位置するモダンなオフィス環境で、国際色豊かなスタッフとともにビジネスの急速な成長を遂げています。
企業における優れたコンピューターシステム環境を構築するため、インフラストラクチャの整備・構築、システムインテグレーション、プロジェクトマネージメント、人材派遣など、様々なIT関連サービスを質の高い水準で提供しています。主なクライアントは、外資系証券会社、銀行、法律事務所など、大手グローバル企業です。
また、システムズゴーでは、能力開発および昇進の機会、福利厚生などに配慮し、社員が安心して仕事に従事できる快適な職場作りに努めています。
私達は、顧客への質の高いサービスの提供と、システムズゴーの更なる成長に貢献できる、チャレンジ精神旺盛な人材を求めています。
| 職種タイトル | User Support Group Consultant (Inv Bank) | ||
| 企業名 | systemsGo Corporation | ||
| 勤務地 | 東京都 | 最終更新日 | 2008年09月06日 |
| 仕事の形態 | 正社員 | 給与 | 700万円 - 1200万円 |
| A leading investment bank is actively searching for a first line Desktop Support Consultant for their User Support Group. This role requires an outgoing team player who will be able work in a fast paced environment. |
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| 職種タイトル | Monitoring Helpdesk (Inv Bank) | ||
| 企業名 | systemsGo Corporation | ||
| 勤務地 | 東京都 | 最終更新日 | 2008年09月06日 |
| 仕事の形態 | 正社員 | 給与 | 700万円 - 1200万円 |
| A leader in investment banking is urgently seeking a detail oriented Monitoring Helpdesk Consultant to perform day-to-day trade flow tasks. The ideal candidate will be proficient in Excel and VBA with basic finance knowledge. |
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| 職種タイトル | VP - FI & Derivatives Sales Manager - Global Sales Technology, Tokyo | ||
| 企業名 | systemsGo Corporation | ||
| 勤務地 | 東京都 | 最終更新日 | 2008年09月02日 |
| 仕事の形態 | 正社員 | 給与 | - |
| One of our clients, a top 10 global investment bank, is urgently seeking VP-level Fixed Income or Derivatives sales manager. This is a top priority front office role that our client desperately needs to fill. | |||