Customer Service Manager (Ref # : CSMJP012010)

Opportunity for career advancement!

募集職種

採用企業名: ニューウェル・ラバーメイド
求人ID: 184715
部署名: Customer Service
会社の種類: 外資系企業
勤務形態: 正社員
勤務地: 大阪府
給与情報: 経験考慮の上、応相談
更新日: 2010年07月28日 08:50

応募必要条件

職務経験: 3年以上
キャリアレベル: 中途経験者レベル
英語レベル: ビジネス会話レベル
日本語レベル: 流暢
最終学歴: 大学卒：学士号
現在のビザ: 日本国籍、または日本での就労許可が必要です

募集要項

Responsibilities:

Lead the Customer Service Department which is responding to customer inquiries on the phone, fax, and email.
Develop positive customer relations from the point of purchase orders receipt through timely delivery and fulfillment of the orders.
Analyze processes and procedures, implement training for efficient and effective improvement.
Develop a superior working relationship with key individuals and groups within Newell Rubbermaid divisions.
Establish the feedback loops to ensure that vital processes and communications are working.
Lead and motivate a group of coworkers or peers to achieve the common strategic goals of the organization.

スキル・資格

Requirements:

Bachelor's Degree in Business or related discipline.
5 years or above experience of CSR management.
Aggressively challenges new tasks with a positive attitude.
Strong sense of responsibility and good communication skills.
Strong people and problem solving skills and possesses team spirit.

Preferred Qualifications:
● Consumer Products Industry Experience

Interested parties, please send your full resume to career@newellco.com, quoting the reference number (Ref #: CSMJP012010) on the subject heading.

Personal data collected will be kept strictly confidential and used for recruitment purposes only.

Newell Rubbermaid and its Business Units are Equal Opportunity Employers and comply with applicable employment laws. M/F/D/V are encouraged to apply.

Please visit our Corporate Website at: www.newellrubbermaid.com.

会社概要

WHO WE ARE

Newell Rubbermaid is a $5.7 billion global manufacturer and marketer of consumer and commercial products with a powerful brand family including Sharpie ®, Paper Mate® , EXPO® , DYMO® , Waterman® , IRWIN® , LENOX® , BernzOmatic® , Rubbermaid® , Graco® , Calphalon® and Goody® . Our products are backed by an obsession with customer service excellence and innovative new product development. We are headquartered in Atlanta, Ga., and have approximately 28,000 employees worldwide.

Whether championing the company's long-term aspirations or tackling the hands-on guidance of our brands, leadership and strong values create the environment for success. We are a brand-driven company, and our leadership team brings years of experience in high-impact product development and marketing. We do business around the world, so many of our leaders are seasoned executives of international scope. And groundswell innovations delivered under tight deadlines demand the "best and brightest” so most have quality academic credentials. Central to the company's strategy is an ongoing commitment to groom leadership at all levels of the organization and identify the future leaders soon to be among these ranks.