Customer Support Member - Boutique ERP company specializing in SME clients.

募集職種

求人ID: 100970
職種タイトル: Customer Support Member - Boutique ERP company specializing in SME clients.
人材紹介会社: アストンカーター
部署名: Tokyo
会社の種類: 中小企業、　外資系企業
勤務形態: 正社員
勤務地: 栃木県
給与情報: 400万円 ~ 800万円
更新日: 2008年11月28日 10:07

応募必要条件

キャリアレベル: 新卒・未経験者レベル
英語レベル: 日常会話レベル
日本語レベル: 流暢
最終学歴: 中・高等学校卒
現在のビザ: 日本国籍、または日本での就労許可が必要です

募集要項

As a member of the customer support team, you will act as a first point of customers to:
- investigate and solve customer incidents
- maintain accurate records of discussions/correspondence with customers
- solve basic incidents
- liaise with internal departments

Provide customers with excellent support services and develop and maintain customer relationships to ensure excellent customer satisfaction and loyalty, while meeting contract commitments within cost targets.

スキル・資格

- Communication skills
- Analytical skills
- Customer orientation
- Teamwork

会社概要

Aston Carter is an independent IT recruitment consultancy established in 1997, to provide a pro-active service to the investment banking market. In London it is established as the leading IT staff supplier to a number of leading Investment Banks and Financial Services companies.

Aston Carter has been present in the Tokyo market in a passive manner since 2005, placing candidates from across the globe that wish to relocate to Tokyo as well those already based locally. Due to an increasing demand for its unique services in Tokyo amongst our global clients, Aston Carter has established a team of consultants to concentrate exclusively upon this market.

Aston Carter’s key operating principles can be summed up in three words: Professionalism, Co-Operation and Delivery. The company has a positive, dynamic vision about where its business needs to go and a passionate commitment to getting there. Consultants are carefully selected according to their experience and achievement-oriented outlook.